Terms and Conditions

1. DEFINITION OF TERMS AND CONDITIONS

The present campervan hire agreement is entered into between Loyd Rozzo Unipessoal Lda (SIESTA CAMPERS) and the LESSEE identified in the Specific Conditions (LESSEE), applying the following General Terms & Conditions.

2. BOOKING

2.1.  The LESSEE is required to possess and present a valid, comprehensive driving licence, able to drive a vehicle up to 3.500kg (Category B). Additionally, the licence must have been held for a minimum duration of one year or two years for bookings in Portugal or Spain, respectively.

2.2.  If the LESSEE is under 25 or over 70 years old, an additional charge of 10€ per day will be applied. Any additional drivers involved in the rental agreement are obliged to present their driving licence and passport and will also incur an extra daily fee of 10€.

2.3.  It is incumbent upon the LESSEE to only reserve a manual vehicle if possessing proficiency and certification in the handling of such. The LESSEE must accordingly communicate to SIESTA CAMPERS if their driving capability is confined to automatic vehicles.

2.4. The LESSEE agrees to not be entitled to any refunds from SIESTA CAMPERS should there be a fluctuation in the daily rates, once the reservation is paid for. Similarly, SIESTA CAMPERS will not require any additional payment to maintain the initial reservation.

3. PAYMENTS

3.1.  The LESSEE agrees to pay to SIESTA CAMPERS 50% at the time of booking to secure the reservation and must be paid within 48 hours of the pending reservation. This payment is to be transacted via a secure online payment gateway with a credit card, or by calling the reservations department to place an order over the phone. Upon arrival, the LESSEE is obligated to pay the remaining balance to SIESTA CAMPERS.

4. DEPOSITS

4.1.  The LESSEE to ensure compliance to his obligations under the Agreement, shall provide a deposit for the amount referred in the agreement as an authorization to the credit card, in the name of the primary driver. This amount shall be used to debit any amounts owed for all costs incurred by the hire and related charges.

4.2.  In the event of a failure to provide the stipulated deposit, SIESTA CAMPERS retains the right to withhold the provision of alternative vehicles or accommodations. Additionally, SIESTA CAMPERS shall not be held accountable for any ensuing costs.

4.3.  SIESTA CAMPERS shall return the deposit being held after:

4.3.1. Inspection of the vehicle shows it to be in the same condition as upon pick-up;

4.3.2. Interior and exterior of the vehicle is clean, toilet and waste tanks emptied;

4.3.3. All possible outstanding tolls and fines have been collected (may take a few days);

4.3.4. All possible damages have been assessed;

4.4.  The LESSEE hereby consents that, in the event of any violation of the terms and conditions as stipulated in this agreement, SIESTA CAMPERS shall be entitled to offset any accrued costs from the security deposit or levy such amount from the LESSEE’'s credit card.

4.5.  The LESSEE is obligated to remit in full, any outstanding amounts to SIESTA CAMPERS. Should the security deposit prove insufficient to recoup the expenses of any damages or other costs as outlined within these Terms and Conditions, the LESSEE accepts liability for the payment of the residual sum.

4.6.  SIESTA CAMPERS provides additional insurance to the LESSEE on the Rental Agreement to cover parts the CDW doesn’t, which can reduce the deposit help on the credit card, furthermore, depending on the coverage taken by the latter, deposits will be:

4.6.1. Complete CDW: 200,00€;

4.6.2. Standard CDW: 450,00€;

4.6.3. Basic CDW: 2.000,00€;

5. CANCELLATIONS

SIESTA CAMPERS offers a lenient cancellation policy as reassurance in these unpredictable times. If for any reason the LESSEE needs to postpone the journey, it is permitted to rebook once for a future date within 1 year of the cancellation. The current booking's value will be applied as a credit to the rescheduled trip, provided there's availability. If the LESSER is unsure of new travel dates, a credit corresponding to the original booking will be issued for one-time usage. Once new dates are defined, the LESSEE may reach out to SIESTA CAMPERS and due diligences will be taken care of.

Please note that this credit voucher is non-transferrable and can only be redeemed by the individual who originally made the booking. Must be used for a new booking starting within 1 year following the cancellation date. Bookings made with a voucher are only eligible for discounts that existed when the initial booking was created.

If the LESSEE choses to cancel without rescheduling, certain cancellation fees will be incurred:

5.1. If cancellation is done 60 days prior to the scheduled pick-up time, refund of 100% is granted;

5.2. If the cancellation occurs within 60 days to 48 hours before the scheduled pick-up, a 50% cancellation fee will be levied from the deposit. Alternatively, the LESSOR can opt for a flexible travel voucher equivalent to 100% of the total amount already paid, which remains valid for one year from the date of cancellation.

5.3. Cancellations made less than 48 hours prior to the scheduled pick-up time will incur a “no-show fee”, with 100% of the rental price being deducted and retained.

5.4.  SIESTA CAMPERS shall not issue refunds for any date changes occurring one month prior to the LESSOR's arrival; and

5.5.  Communication of any alterations or cancellations to additional charges must be conveyed to SIESTA CAMPERS with a minimum of one week's notice. Any amendments to the reservation are free of charge for the initial 48 hours; post this duration, a requisite fee of 50€ will be applied for date changes. Availability and alterations in model types will dictate the adjustments in daily rates, and are subjected to availability.

6. HANDOVER AND COLLECTION OF THE VEHICLE

6.1.  Upon delivery the LESSEE acknowledges that SIESTA CAMPERS:

6.1.1.  Delivers the vehicle in good working order and in a good state of cleanliness, with the respective exterior and interior equipment, accessories and documents;

6.1.2. During the handover, a representative conducts a comprehensive assessment of the vehicle's condition to inspect for any damages. The LESSEE has the obligation to inspect the vehicle prior to accepting the Rental Agreement. After the vehicle is handed over, the LESSEE assumes full responsibility for any damages not specified during the pick-up with SIESTA CAMPER's representative;

6.2.  Upon handover LESSEE always acknowledges:

6.2.1. The LESSEE hereby confirms that he/she does not possess any physical impairments that could inhibit safe driving operations. Further, the LESSEE attests that he/she is not presently under the influence of any serious medications, nor has he/she received medical instruction to abstain from driving by a qualified healthcare professional;

6.2.2. The level of fuel and water upon pick-up;

7. RETURN OF THE VEHICLE

7.1. The LESSEE undertakes to return the vehicle in the same condition as it received it in, at the place and on the date stated in the Agreement, failing which the Agreement shall be deemed to have been breached.

7.1.1.  In the event that SIESTA CAMPERS is not duly notified of any unforeseen delays with regards to the arrival time, a supplementary charge of 30,00€ will be levied;

7.1.2.  The LESSEE hereby consents to allocating sufficient time to return to the airport in order to catch departure flight, and acknowledges that SIESTA CAMPERS will not be held accountable in providing reimbursement for missed flights, regardless of the reason;

7.1.3.  Should LESSEE return the vehicle outside of office hours, e.g., in order to catch an early flight without previous consent from SIESTA CAMPERS, a service charge of 30,00€ will be applied;

7.1.4.  In the event that the LESSEE returns the vehicle to a location other than the agreed upon drop-off parking, SIESTA CAMPERS cannot be held liable for any damages that might ensue prior to the vehicle's collection. The LESSEE consents to allow a representative of SIESTA CAMPERS to inspect the vehicle for any potential damages and will be promptly notified of any discrepancies. Should there exist any, SIESTA CAMPERS retains the right to impose charges upon the LESSEE's credit card to compensate for the repair costs, operational and logistical expenses, as well as any potential loss of revenue;

7.1.5.  This also applies if the LESSEE returns the vehicle outside office hours. In such cases, the procedure outlined in Clause 11, 'Damages Policy', will be followed to inspect the vehicle and assess any potential damages or discrepancies. The LESSEE will be notified of any identified damages and any resulting charges will be imposed on the LESSEE's credit card.

7.2.  The LESSEE shall return the vehicle in a clean condition, with sand and dust swept out, surfaces and sink wiped clean, and exterior will also be washed.

7.3.  If the vehicle has defects, damages or dirtiness levels in excess of its prudent and normal use, in particular when it requires from SIESTA CAMPERS extraordinary, in-depth cleaning of the vehicle exterior/interior, the LESSEE shall provide compensation to SIESTA CAMPERS for the respective cost of its repair and/or extra cleaning.

7.3.1.  In the event that the vehicle is returned in an unclean state, either internally or externally, the LESSEE is obliged to pay a cleaning fee of 100,00€.; and

7.3.2.  For  the  models  Grand  California,  Pacific,  and  ID  Buzz, a cleaning fee of 130,00€ will be charged to the LESSEE if returned unclean;

7.3.3.  The LESSEE is liable for a 150,00€ fee for smoking inside the vehicle;

7.4.  SIESTA CAMPERS reserves the right to bill an additional daily rate to the LESSEE, should the vehicle be returned beyond the stipulated time of 11:00h.

7.5.  The LESSEE is mandated to return the vehicle with a full fuel tank. Failure to do so will result in the imposition of a refuelling service fee valued at 30,00€, in addition to the cost to refuel the tank..

7.6.  The LESSEE is obligated to return all rental items beyond the vehicle, including but not limited to, barbecues, tables chairs, chemical toilets, mountain bikes, and bike racks, in a pristine condition on the designated return date.

7.6.1.  Should they be missing or damaged on return of the vehicle, the LESSEE agrees to pay SIESTA CAMPERS the full cost of replacement.

7.7.  SIESTA CAMPERS maintains the express right, without obligation, to refrain from issuing a refund in instances where the LESSEE returns or ceases to utilise the vehicle prior to the date mutually agreed upon.

7.8.  In an event where the previously booked vehicle by the LESSEE is unavailable, SIESTA CAMPERS reserves the right to provide an alternative vehicle model as a substitute. In a circumstance where no alternative vehicles are accessible, the LESSEE is entitled to a full refund of the rental cost, although no further compensation will be considered.

7.9.  In the event of the vehicle being returned in a state of damage, SIESTA CAMPERS retains full discretion with regards to the decision for replacement, proceeding with necessary repairs, or not. Nevertheless, the LESSEE is obligated to compensate for such damages in the event they are not encapsulated within the insurance coverage selected.

8. DURING THE RENTAL

8.1.  The LESSEE is responsible to pay to SIESTA CAMPERS:

8.1.1.  Any parking fines, road traffic fines or penalties during his rental period;

8.1.2.  An additional 50,00€ admin fee to all fines issued within the country initially booked and 70,00€ per fine if outside the country initially booked;

8.1.3.  A 20,00€ administration fee to activate the toll service along with any charges incurred by toll reads during the rental period. This service will allow, through an identifier device owned by SIESTA CAMPERS, the determination of the value of the toll charge with a view to its collection in the context of the electronic toll services provided at the road infrastructures duly equipped to this end, with the LESSEE being the sole party responsible for full payment of the value thereof during the Agreement validity period;

8.1.4.  All third-party damage costs not reported upon return of the vehicle and associated administration costs incurred in relation to the vehicle during the rental period;

8.1.5.  A towing service fee of 200,00€ if breakdown assistance is required, due to user error such as but not only, flat battery, stuck in sand, tyre change, keys locked inside the vehicle, wrong fuel.

8.1.6.  Any other fees or charges pursuant to this Agreement. This includes any costs incurred by SIESTA CAMPERS as a result of any breach by me of the terms of the Agreement;

8.1.7.  A daily rental charge for the time the vehicle is off-road for repairs due to an accident or damage or any breach of the terms in the Rental Agreement;

8.2.  SIESTA CAMPERS retains the right to charge for any additional costs, fees, or damages incurred during the rental period which are not declared or immediately noted on the return of the camper.

8.3.  If the LESSEE wants to go outside the original country of pick-up, SIESTA CAMPERS must be informed, provide authorization and additional insurance coverage will be applied. Shall LESSEE fail to communicate, will be held accountable for the aforementioned coverage with an additional of 50,00€ admin fee.

9. USAGE OF THE VEHICLE

9.1.  The LESSEE is hereby obligated, throughout the duration of the rental contract, to prohibit and refrain from allowing any of the following activities to occur in relation to the vehicle:

9.1.1. Driven otherwise than in a cautious, prudent, and normal manner;

9.1.2. Driven other than on a paved public highway, private road or driveway, i.e. on the beach or off-road;

9.1.3.  Driven by a person under the influence of alcohol or drugs;

9.1.4.  Left unlocked whilst unattended or with the ignition key inside whilst unattended;

9.1.5.  Used for any hire or reward, race, rally, or contest;

9.1.6.  Used for any commercial event, advertising, promotion, photography without prior consent from Siesta Campers;

9.1.7.  Used to tow any vehicle or trailer;

9.1.8.  Driven by a person not named in the Rental Agreement;

9.1.9.  Damaged by submersion in saltwater or contact with saltwater;

9.1.10.   Used as a place to smoke or burn naked flames i.e. candles;

9.1.11.  Driven whilst aware of a mechanical fault;

9.1.12.  Used for cooking without appropriate ventilation and where applicable, the roof must be raised whilst using the cooker, or provide adequate ventilation;

9.1.13.   Driven outside of the country initially booked without specific permission;

9.2.  If the LESSEE wants to go outside the original country of pick-up, SIESTA CAMPERS must be informed, provide authorization and additional insurance coverage will be applied. Shall LESSEE fail to communicate, will be held accountable for the aforementioned coverage with an additional of 50,00€ admin fee.

9.3.  LESSEE should inform SIESTA CAMPERS immediately if any fault in the vehicle is detected during the hire, including living and camping equipment.

9.4.  SIESTA CAMPERS maintains the prerogative to grant or withhold compensation for any technical malfunctions that occur during the rental period, should the LESSEE decline the proposed solutions to rectify, and repair said issues;

9.4.1.  In the event that the LESSEE declines to facilitate any repair requests set forth by SIESTA CAMPERS, the LESSEE will be held accountable for all ensuing damages or costs that subsequently arise;

9.5.  In cases where the LESSEE is required to replace the gas bottle, only an identical model will be acceptable for replacement. Failure to comply will result in the LESSEE's disqualification for a reimbursement. Additionally, should the LESSEE not exchange the empty bottle for a new one, a fee of 50,00€ will be imposed.

9.6.  The LESSEE acknowledges and consents to the following stipulations pertaining to the rental of Classic Vehicles (vintage):

9.6.1.  Restriction to a daily usage of 100 kilometres. Upon the conclusion of the rental period, any mileage surpassing the allotted limit will be computed and subsequently charged to the LESSEE at a rate of 0,75€ for each kilometre exceeded.

9.6.2.  Such vehicles are expressly prohibited from travel beyond the confines of the Algarve region. In the event of a violation, an immediate fee of 1.000,00€ will be debited from the deposit. Additionally, SIESTA CAMPERS reserves the right to terminate the lease or contract of the van forthwith at their discretion;

9.7.  The vehicles are fitted with a GPS tracker to assist in locating vehicles to assist in case of vehicle theft. A geo-fence will be activated if the vehicle is taken out of the travel limit and LESSEE will be contacted by SIESTA CAMPERS to return the vehicle.

9.8. In the event that the LESSEE opts for a flash deal, mileage restrictions shall be applied as follows:

9.8.1. The allowed distance for one-way trips from Faro to Lisbon, Lisbon to Porto, and/or in the opposite directions is limited to 400 kilometers; for trips between Faro and Porto, in either direction, the limit is set at 800 kilometers.

9.8.2. Should the LESSEE exceed the specified mileage cap, SIESTA CAMPERS reserves the right to apply a surcharge of €0.50 for each additional kilometer driven.

10. PROTECTION PLANS AND LIABILITY

10.1.  The LESSEE acknowledges responsibility for all damages to the vehicle and third party, if there’s any breach of the Terms and Conditions on this Agreement. LESSEE authorises in this situation, the full security deposit to be held by SIESTA CAMPERS.

10.2.  The LESSEE hereby recognizes and acknowledges that the Collision Damage Waiver does not serve to abrogate, reduce, or otherwise limit their responsibilities regarding any damages to the tyres, windscreen, undercarriage, internal fixtures, fittings, additional rental items, and living equipment.

10.3.  In the event of any damages being caused to the vehicle due to negligence on the part of the LESSEE, if the initial deposit proves to be insufficient to cover the costs of the necessary repairs, an additional  deposit amounting to 2.000,00€ will be immediately debited from the LESSEE'S credit card and held until a complete damage assessment has been fully executed and concluded.

With Complete Insurance Package, the LESSEE’s financial responsibility in the event of any damage or accident is reduced to 0€. Notwithstanding, does not include damages occurring to:

● Side windows or the rear windshield.

With the Standard Insurance Package, the LESSEE’s financial responsibility in the event of any damage or accident is reduced to 450,00€. Notwithstanding, does not include damages occurring to:

● Damage to side windows, rear windows and rear windshield.

With the Basic Insurance Package, the LESSEE’s financial responsibility in the event of any damage or accident is reduced to 2.000,00€. Notwithstanding, does not include damages occurring to:

● The passengers;

●  Damages to the windshield, rear windows and rear windshield;

●  Costs for any tyre damages or punctures.

None of the CDW insurance packages covers the following:

● Interior damage;

● Any damages stemming from negligence, as explicated in the Terms and Conditions under clause 13, are also explicitly excluded from the coverage provided under this insurance package;

● Damaged or stained seats;

● Undercarriage damage;

● Damage due to using the vehicle off tarmac roads;

● Damage due to vandalism, e.g. the cost of replacing windows, replacing locks and any damage should the camper be broken into or vandalised;

● All damage that occurs to the roof of the van. This includes and is not limited to all lifting mechanisms, skylights, canvas, roof racks, and damaged fibreglass;

●  Awning damage;

●  Personal items, additional hire items, and living equipment

●  Plastic side windows that are damaged on motorhomes due to being left open while driving;

●  Incorrect fuel used in the vehicle;

●  Any costs associated with technicians being sent out due to user negligence;

● The cost of replacing keys, which have been lost, stolen or locked inside the vehicle;

● All loads on the roof rack and any subsequent damage. It is the drivers responsibility to ensure the cargo is tied down correctly.

10.4.  The LESSEE agrees that the deposit will be held until all costs have been calculated relating to the recovery of the vehicle and subsequent repairs.

10.5.  The cost of repair is not limited to the security deposit and LESSEE will be liable for all repairs. This includes breakdown assist, removing fuel, exchanging parts requested by the dealer to retain the vehicle warranty.

10.6.  As aforementioned on clause 7.9., in the event of the vehicle being returned in a state of damage, SIESTA CAMPERS retains full discretion with regards to the decision for replacement, proceeding with necessary repairs, or not. Nevertheless, the LESSEE is obligated to compensate for such damages in the event they are not encapsulated within the insurance coverage selected.

11. DAMAGES POLICY

Please bear in mind, this policy is applicable to rentals of our campervans at all locations where SIESTA CAMPERS operates directly.

LESSEE’s responsibility in the event of any damages:

Although most of our customers drive with care and experience few incidents, it's important to be aware of the procedures SIESTA CAMPERS has in place to handle any potential damages.

SIESTA CAMPERS has implemented this Damage Management Policy which clarifies our approach in terms of billing and charging for damages that occur during the rental period.

Depending on the type of protection you chose for your rental, you may not have to pay for damages, or you may only be partially responsible, please consider checking clause 10 of this Terms and Conditions.

In accordance with the terms and conditions of the Rental Agreement, SIESTA CAMPERS expressly reserves the right to recover losses that occur from any damage caused to the vehicle during the rental period, directly from the responsible LESSEE. This includes, but is not limited to, physical damage to the campervan and/or damage caused by lack of proper maintenance as well as loss of income caused by immobilisation of the vehicle during the period of investigation and repair. Additionally, SIESTA CAMPERS retains the exclusive discretion to decide whether or not to proceed with the repairs of identified damages, regardless of the charge made to the customer who caused the damage.

Damages identified in LESSEE’s presence at the time of returning the vehicle
If any damage is identified in the presence of a representative from SIESTA CAMPERS at the time of return, it will be noted and LESSEE is required to sign to confirm acknowledgment. SIESTA CAMPERS will contact with information about the specific damages and will issue an invoice with a description of the repair costs, along with any administrative fee associated with handling the incident and the time that the vehicle was out of service and the income lost as a result.

Repair costs vary depending on the nature of the damages:

● Minor damage, which does not affect the safety of driving the campervan, such as scratches, small impacts, dents: these are charged based on our Matrix Price List. We use a damage matrix to work out the estimated cost of repair for each clearly separate incident of damage. It considers an average repair cost for the vehicle model, and contemplates the industry standard labour hourly rates and job duration besides the price of any original equipment manufacturer parts;

● More substantial damages that require temporary immobilisation of the vehicle, such as body damage, will be assessed by fleet manager and independent experts, thus charged according to the expert's estimate or the costs budgeted by the repair workshop, adjusted with administrative fees associated with handling the incident, lost income, and the time that the vehicle spent out of operation.

 

Damages identified after returning the vehicle (for example, in the situation where LESSEE returned the campervan outside normal operating hours)
In case a representative from SIESTA CAMPERS identifies any damage during inspection after return, we will send the following documents:

1. Updated contract, with description of identified damages;

2. Photographs of damages;

3. An estimate of repair costs (as described above), along with a value related to administrative costs for managing the incident and the time that the campervan spent out of service.

12. BREAKDOWN

12.1.  In the unlikely event of mechanical breakdown, the LESSEE is required to:

12.1.1.  Inform SIESTA CAMPERS prior to seeking the advice of a garage;

12.1.2.  Not authorise repairs, maintenance without consulting SIESTA CAMPERS first;

12.1.3.  Act according to the advice given by SIESTA CAMPERS, either awaiting assistance from Siesta Campers or using the breakdown cover provided;

12.2.  Not drive the vehicle with a known fault unless advised to by SIESTA CAMPERS.

12.3.  Be responsible for the costs of any repairs resulting from reckless, negligent or imprudent use of the vehicle, or from breach of any term of this Agreement.

12.4.  In the event that a repair cannot be completed within a span of 24 hours due to circumstances not arising from reckless, negligent, or imprudent usage by the LESSEE, SIESTA CAMPERS is committed to furnishing a substitute camper, contingent upon availability. If, however, no camper is readily available, SIESTA CAMPERS will proceed to issue a refund applicable to all remaining days.

12.5.  Please be advised that SIESTA CAMPERS does not shoulder any responsibility for reimbursement associated with time lost waiting for breakdown aid, as this service is facilitated by a separate, third-party entity.

13. RESPONSIBILITY IN CASE OF ACCIDENT

13.1.  In the event of an accident, loss, or damage arising out of the use of the vehicle LESSEE is required to notify SIESTA CAMPERS immediately and:

13.1.1.  Call the police to the scene of the accident to validate insurance;

13.1.2. Complete an European Accident Report Form as supplied;

13.1.3.  Obtain the names, addresses of third parties and any witnesses;

13.1.4.  Not accept blame or insist the other party's at fault, accept any settlement offer or other offer;

13.1.5. If possible, photograph damage to all vehicles involved and registration numbers;

13.1.6.  Assist in handling any claim arising from any event, including providing all relevant information and attending court to give evidence at my own cost;

13.1.7.  Accept that SIESTA CAMPERS will at their own discretion make every effort to supply a replacement vehicle or suitable camping arrangements depending on how much of the holiday remains and who was at fault;

13.1.8.  Accept that SIESTA CAMPERS will endeavour to ensure any money due back is forwarded as soon as possible and understand that third-party claims may take time to resolve.

14. DRIVER NEGLIGENCE

14.1.  Any damage to the vehicle that occurred due to the driver’s negligence such as a burnt clutch or any clutch damage due to driving on unsurfaced roads, parking the car on high curbs, damage to the wheels, lost or damaged keys, undercarriage damage, roof and awning damage, the collision of roofs into trees, forgetting to close the roof and subsequent damage, fuel into the drinking water, interior damage will always be charged to the LESSEE for the full amount of the repair cost. SIESTA CAMPERS will assess if the damage has been caused through negligence and an approximation of the damage will be held until this has been decided.

14.2.  The initial extent of the damage is assessed by SIESTA CAMPERS workshop engineer. After the repair has been completed a full invoice will be issued. None of the Protection Plan packages available shall cover any negligence damage.

14.3.  Any fuel added to the water tanks will require the removal and substitution of water tanks, water supply lines, and taps. Fuel is a highly hazardous substance and SIESTA CAMPERS does not clean the system, it’s always replaced. Any costs that are incurred from substitution will always be paid for by the LESSEE. None of the CDW packages that are offered cover any of the charges for this service.

14.4.  Any damage that occurs due to using the awning in high winds, rain or any other incorrect use will always be paid for by the LESSEE. The awning should not be left out at night, during high winds or rain.

14.5.  In the event of a vehicle breakdown attributable to the LESSEE's negligence, as stipulated in the conditions present within this agreement, a replacement vehicle may be provided. However, the procurement of this replacement vehicle necessitates a new deposit, amounting to 2,000€.

14.6.  SIESTA CAMPERS maintains the right to evaluate each instance of vehicle breakdown and provide charges applied accordingly. The decision to supply a substitute vehicle, following such breakdowns, is solely at the discretion of SIESTA CAMPER.

14.7.  In the event that the LESSEE misplaces the keys or locks them inside the vehicle and a spare key is needed, a deposit of 250€ will be charged by SIESTA CAMPERS as a security measure.

15. TERMINATION OF THE AGREEMENT

15.1.  The LESSEE agree that SIESTA CAMPERS may terminate the Rental Agreement and repossess the vehicle at any time without notification and that he/she will pay the reasonable costs of repossessing the vehicle, including towing charges if LESSEE is:

15.1.1. In breach of any term of this Agreement;

15.1.2. Has obtained the vehicle through fraud or misrepresentation; or

15.1.3. The vehicle appears to be abandoned;

15.1.4. The vehicle is not returned on the agreed return date or SIESTA CAMPERS reasonably believes that the vehicle will not be returned on the agreed return date;

15.1.5.  The vehicle is taken outside of the country initially booked without specific permission from SIESTA CAMPERS;

15.1.6. Classic vehicles are taken out of their travel restricted area of the Algarve.

15.1.7.  SIESTA CAMPERS retains the authority to discontinue the rental agreement or refuse provision of another replacement vehicle under severe circumstances. Such circumstances may include, but are not limited to, exorbitantly costly repairs or breakdowns that occur due to negligence and are not within normal conditions.

16. PRIVACY

At SIESTA CAMPERS we take privacy very seriously. We store data to fulfil our contractual obligations, such as payment processing, invoicing and communication in accordance with the General Data Protection Regulation (GDPR). Further recipients of renter’s data may include logistics service providers or payment service providers. In addition, we use the data for the purpose of advertising. We will retain your personal data for only as long as it is necessary for the uses set out in this Privacy Notice and to meet legal and regulatory requirements. You are entitled to object at any time to the use of your data for advertising purposes, using our contact data.

Contact

Entreposto Comercial e Industrial Sambrasense – Sítio dos Barrabés
Cx Postal 908-Z, 8150-016, São Brás de Alportel

00351 308 808 058

support@siestacampers.com

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